Emirates Automotive Solutions - Drive Your Automotive Vision Forward

This Privacy Policy describes how Emirates Automotive Solutions ("we," "us," or "our") collects, uses, and shares personal information of users of our site and services. Emirates Automotive Solutions specializes in the design, manufacturing, and assembly of vehicle components, electric vehicle conversion kits, and customized car accessories, and offers services including automotive engineering, prototyping, supply chain management, and quality control. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

We may collect the following types of personal information:

**Contact Information:** This includes your name, postal address, phone number, and email address.
**Business Information:** If you are a business client, we may collect your company name, business address, and related business contact details.
**Inquiry Information:** Information you provide when you contact us with inquiries, requests, or feedback.
**Usage Data:** We may collect information about how you use our site, including your browsing activity, the pages you visit, and the resources you access. This may include IP addresses, browser type, operating system, referring URLs, device information, and dates/times of visits.
**Cookies and Similar Technologies:** We may use cookies and similar tracking technologies to collect information about your browsing behavior on our site. You can control cookies through your browser settings.
**Order Information:** When you place an order for our products or services, we collect information necessary to fulfill the order, such as billing and shipping addresses.

How We Use Your Information

We use your personal information for the following purposes:

**Providing Services:** To provide you with the products and services you request, including processing orders, managing accounts, and providing customer support.
**Communication:** To communicate with you regarding your inquiries, requests, orders, and updates about our products and services.
**Marketing:** With your consent, we may send you promotional emails about our products, services, and special offers. You can opt-out of receiving marketing communications at any time.
**Improving Our Services:** To analyze how you use our site and services in order to improve their functionality and user experience.
**Legal Compliance:** To comply with applicable laws, regulations, and legal processes.
**Business Operations:** For internal business purposes, such as data analysis, audits, and improving our operations.

Sharing Your Information

We may share your personal information with the following categories of recipients:

**Service Providers:** We may share your information with third-party service providers who assist us in providing our services, such as payment processors, shipping companies, marketing agencies, and data analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
**Business Partners:** We may share information with business partners to offer you certain products, services, or promotions.
**Legal Authorities:** We may disclose your information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
**Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

**Access:** You have the right to request access to the personal information we hold about you.
**Correction:** You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
**Deletion:** You have the right to request that we delete your personal information, subject to certain exceptions.
**Objection:** You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
**Restriction:** You have the right to request that we restrict the processing of your personal information in certain circumstances.
**Data Portability:** You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
**Withdrawal of Consent:** If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
**Complaint:** You have the right to lodge a complaint with a data protection authority if you believe that we have infringed your rights.

To exercise your rights, please contact us using the contact information provided below.

International Data Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, which may have different data protection laws than your country. We will take appropriate safeguards to ensure that your personal information is protected in accordance with this Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site and update the "Last Updated" date. Your continued use of our site after the posting of changes constitutes your acceptance of the revised Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Emirates Automotive Solutions 18 Khalifa Street, Industrial Area 15, Sharjah, Sharjah, zip: 67222 country: UAE